Experience is what sets us apart.

Our experienced technicians are trusted to complete complex repairs on Macs and MacBooks every single day, refining their skills to a finite art to make sure we can help almost every customer.

From water damage and broken screens to battery replacements and broken charge ports, we take pride in our ability to tackle almost any issues, even problems apple will turn you away for. In the rare case, we cannot help, we strongly enforce a no fix no fee policy, meaning if we take your device into repair and cannot complete the repair, your device will be returned in the same condition with no charge.

Water Damage

Our technicians are miracle workers when it comes to water damage.

Battery Replacements

We can help get your laptop back to new, with a battery replacement your laptop will last for hours once again.

Keyboard Repairs

Sticky keys and unresponsive keys are our specialties.

Screen Repairs

Screen replacements can be performed quickly and affordably.

Port Repairs

From charging issues to connectivity problems, we have you covered.

Wifi Connectivity

Poor connectivity can often be a result of a faulty antenna, we can get your laptop back to full strength.

Repairs in as Little as 24 Hours

The OEM Store understands how vital your laptop can be to your work and how valuable your time is to you, that’s why we offer to come and pick up your device, repair it, and deliver it back to you with all the repairs complete.

Depending on the complexity of the repair, you can have your laptop back in action in as little as 6 hours!

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Trust Us With Your Mac

We make the repair process as easy as possible, giving you the opportunity to choose what parts go into your laptop.

One Day Repairs

With two hour repairs, we can get you and your laptop back in action so quickly, picking it up and dropping it off so you can focus on the things you love.

OEM or Aftermarket

Our goal is to enable you to choose what we use to repair your laptop, original or aftermarket.

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Our Service Speaks For Itself

Frequently Asked Questions

Our laptops have become a central part of our lives today, so we understand that you will have questions about the repair process. These are some of the answers to the most frequently asked questions.

OEM vs. Aftermarket

At the OEM Store, only the highest quality aftermarket parts are used, this means there is virtually no difference between OEM and aftermarket parts. The best part is they are often cheaper for you! However, if you prefer we still offer OEM parts.

Water Damage

Often people are told that once water damaged a MacBook is irreparable, however, that is not always the case. It is often more cost-effective to repair your water-damaged Mac with us than to buy a new one.

Battery

If your Mac is constantly running low on battery, it is probably time to replace your battery. Depending on your MacBook model this repair can be extremely straight forward and quick to perform.

Keyboard Problem?

Our technicians are experienced in repairing keyboards and can definitely help get you keyboard back to new!

How Long Will it Take?

Repair times vary depending on the complexity of repairs, straight forward repairs can be performed in as little as two hours, whilst more complex repairs can take a couple of days.

What Is Pick Up?

At OEM Store we know how busy life can get, that's why we offer the option for you to get your device picked up broken, and dropped off repaired for only $20.

What Can We Repair?

We repair most MacBook models produced recently. However, some parts for older macs will need to be ordered in and may delay the repair time.

What If We Cant Fix It?

In the rare case that we can't repair your Mac we proudly work by a no fix no fee policy. That means if your device doesn't return fixed it will return free.

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Need More Info?

We are here to help, should you have any further questions before or after your repair we would love to hear from you and help you get your device back in action.

Tel: 1800 431 512

hello@theoemstore.com.au

1/825 Nepean Highway, Bentleigh, VIC, 3165

1/825 Nepean Highway, Bentleigh, Vic, 3165