Your Trusted Bayside Repairer

We are located in Bayside just off the Nepean Highway in Bentleigh at 1/825 Nepean Highway, Bentleigh, Vic, 3165.

1/825 Nepean Highway,
Bentleigh, Vic,
3165
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Learn why our customers love us

We can come to you to carefully repair your device. No matter the age or model we have the tools and expertise to carefully repair your phone at the best possible price.

The OEM Store | Phone and Laptop Repairs
5.0
Based on 106 reviews
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Alan Quin
Alan Quin
04:37 15 Aug 22
Water damaged phone and had me up and running in 2 hours. A legend. Highly recommend John for all your mobile phone... needs. Very professional and great bedside manner...read more
Charlize moukachar
Charlize moukachar
10:02 25 Jul 22
My experience at The OEM Store was very positive. I was due for an upgrade so decided to buy an iPhone 11 from OEM. The... price was great and the team even helped me transfer my data across to the new phone. Highly recommend to anyone needing a phone repair in the Brighton Area!read more
Stuart Macdonald
Stuart Macdonald
10:38 20 Jul 22
Super happy with my phone. The first screen was faulty but John swapped it over to another screen and went the extra... yard, replacing the back of the phone aswell. Totally over and above and everything working perfectly. Thanks John. I'll bring my tablet in next 🤪read more
Karen Althoff
Karen Althoff
08:16 18 Jul 22
Fantastic service by John. Really appreciate your help John in saving all our precious memories and sorting out a great... laptop for us! So thrilled. Highly recommend.read more
Gizmo ChowChow
Gizmo ChowChow
08:47 10 Jul 22
What a find. Tried several repair places before. But the experience with oem was amazing. John repair a phone deemed to... be “not worth to repair “ by an apple genius at the apple shop in Southland, suggesting “it will cost less to buy a new phone “ . John repaired it for a cost under $100 (and they call themselves apple genius!!!).And to top it John added a screen protector glass as a bonus.Not for nothing he has 5 stars- John is my phone repair guy from now on! ( and apparently they sell phones as well).read more
Tom Harris
Tom Harris
02:55 02 Jul 22
I had a great experience with the OEM store. The prices are very reasonable and the service is extremely high quality.... John is very friendly and did a great job of fixing my phone screen. Could not recommend OEM store more.read more
Valentina Chu
Valentina Chu
09:06 22 Jun 22
Had my apple watch screen replaced today with great quality and lowest price. Thanks so much John for your professional... service, definitely will come back. It is highly recommended!read more
Nikunj Agrawal
Nikunj Agrawal
05:56 17 Jun 22
John is such a legend. He fixed my iPhone screen with minutes and at a very reasonable price. OEM store much... recommended. John went above and beyond the service requirements.read more
Julie K
Julie K
09:40 14 Jun 22
John was a pleasure to deal with. I felt he was honest and trustworthy.He tried his utmost to fix my phone, but was... unable to do so. He didn't charge me for his time, which l appreciated.I would definitely use his services again if needed.read more
David Bremner
David Bremner
10:45 30 May 22
Dealt with John this morning, service was amazing from start to finish. Highly recommend..
Irina
Irina
03:46 26 May 22
Great service and quality of work. Would highly recommend visiting John!
Don GREGG
Don GREGG
04:20 19 May 22
What a fabulous service place. I was having trouble keeping the charging cord connected to my iphone. John was able to... immediately help and the connection port was fixed in about 5 minutes for only $35.read more
Thomas B
Thomas B
03:58 19 May 22
I had a great experience with these guys. I thought my phone was a goner, but they fixed my screen and made it like new... again! Keep it up, would highly recommend!read more
Bryley Burns
Bryley Burns
10:40 12 May 22
The team was super amazing!! Unfortunately I had stuffed my phone big time and apple and another tec store said nothing... could be done. These guys took on the challenge and tried everything they could. They had found a solution and before I knew it my phone was back good as new!!! Super stocked with the outcome and the overall service. Definitely recommend!!!read more
Mark Shedden
Mark Shedden
07:35 22 Apr 22
100% service speed price will use these guys again very impressed.
Alan Prothero
Alan Prothero
21:59 25 Mar 22
Top service from John who picked up and dropped off my iPad Pro V1 and replaced the glass, not the LCD touchscreen.... That made it much cheaper! Also, it was done within a day and included a free screen protector.read more
James Medland
James Medland
06:15 08 Mar 22
Fantastic service, John was incredibly professional and did an amazing job. Would recommend to anyone
Michael Painter
Michael Painter
09:39 27 Feb 22
Could not speak any higher about the service & friendliness of John.Honest, quick & dropped my repaired phone to my... home.Not only that, he repaired a phone free of charge due to it going to a child/ family that are unable to afford a phone.Absolute gentlemen! Thank you John, will be highly recommending you to all :)read more
Charles Gansky
Charles Gansky
05:59 21 Feb 22
Best customer service I have ever experienced. Far cheaper and quicker than their competitors.
Chav Nav
Chav Nav
02:29 20 Jan 22
Fantastic service! John went above and beyond to fix my phone quickly and delivered it to me at work when I couldn’t... pick it up. Couldn’t recommend enoughread more
Zac Felafel
Zac Felafel
21:12 21 Oct 21
Highly recommend using The OEM Store for your home IT issues. He and his techs sorted out a curly power issue after... replacing my laptop battery. Nice bloke, great price and top service. Thanks again John.read more
Sienna Currie (The Road To Sunset)
Sienna Currie (The Road To Sunset)
09:04 30 Sep 21
Fast, professional and friendly service. They picked up my phone (which was smashed beyond belief, and hadn’t been... turned on in two years) and I had it back within a few hours, delivered to my door, charged and working! Fantastic value, thank you!read more
Necmi Acar
Necmi Acar
13:54 24 Sep 21
This guy is the best. Easy to deal with, always goes out of his way and great price. Have him on speed dial for any... phone needs. Highly recommendread more
Jeremy Koadlow
Jeremy Koadlow
10:53 13 Sep 21
One of the best customer service experiences I've ever had.OEM were fast, honest, reasonable price, and went above... and beyond. They fixed the phone so quickly (picking up and dropping off on the same day from my home). They fixed my phone and it is now working better than ever!The issue they fixed was caused by another shop doing a dodgy job. John, the owner, wrote a report for me so that I can try and get reimbursed from the other repairer. OEM is has earned a loyal customer from the experience that I had today. They really went above and beyond.read more
Katrina Earp
Katrina Earp
07:06 10 Sep 21
I experienced exceptional customer service by John today. One quick call and John proceeded to source the part i... needed, picked up the MacBook, fixed it and returned it all within a few hours!!! Outstanding! I can not recommend him highly enough.Thank you so much John, you will be our first point of call if ever we need your services again.read more
Liz Agosta
Liz Agosta
11:45 26 Aug 21
We have used OEM Store for a number of repairs on phones and laptops for our family. John always responds very quickly... and the speedy door to door service is fantastic! There is always a fair and firm price and we’ve always been happy with the results.read more
Will Brookes
Will Brookes
05:10 16 Aug 21
Best phone screen repair job I've had! John has repaired 2 phones for me now and he is very professional, able to do... the job very quickly, communicates well and uses quality parts. Pickup and dropoff is also available in the area which is also a major plus. Highly recommended!read more
David Robertson
David Robertson
08:13 13 Aug 21
Excellent and fast service. Tremendous value for money with great knowledge of the product. Do yourself a favour and... give them a visit.read more
Isobel Parkes
Isobel Parkes
05:49 12 Aug 21
Very impressed with the service from John and the OEM team. Efficient, professional and affordable. Damaged iPhone 11... Pro Max was picked up, repaired and returned within 2 hours. Very happy and would confidently recommendread more
Rio Grande
Rio Grande
07:54 28 Jul 21
Had 2 phones fixed with OEM, excellent service each time. Fast, professional and reasonably priced. Same day service,... after hours, collect and deliver. What more could you ask for. They are my “go to” repairers!read more
Isa
Isa
10:34 21 Jul 21
John was amazing, very quick turn around, went above and beyond to repair my Samsung S21 screen. Fantastic work, smooth... pick up/delivery and fair price! Honest service, can highly recommend!read more
James Banfield
James Banfield
09:55 11 Jun 21
Took on the challenge of fixing my Apple Watch series 6 and I couldn’t be happier! Absolutely perfect job with amazing... communication along the way. These guys know what they’re doing and provide their knowledge to a great standard. Thank you again guysread more
Jack Valent
Jack Valent
20:55 10 Jun 21
Awesome customer experience! I had my iPhone X fixed a couple times with these guys and the service was the best I’ve... found. So many places treat you like they’re doing you a favour by fixing your phone, but the guys at OEM are as professional as it gets. Definitely coming back.read more
Tristan Orb
Tristan Orb
08:34 28 May 21
Really great service, John was very specific with prices and services, responded quickly and was very professional. Had... my phone picked up, repaired and dropped off in the same day. One of the few repairers who offered the true tone functionality to be restored when replacing the display. Highly recommendread more
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iPhone Repairs

With years of experience, we consult you about your phone and budget to determine the best repair option for you.

Android Repairs

With so many models it can be hard to find a repairer experienced enough to perform a repair, that's why so many have trusted us with their devices.

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From Humble Beginnings

Starting from humble beginnings OEM Store aims to give you the most options when it comes to your repairs working out exactly how we can meet your needs.

Completed Repairs

Over 2300 repairs completed.

High Satisfaction

A perfect repair every time with 3-month support and warranty.

Customer Rating

Highly rated by our amazing customers.

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Trust Us With Your Mac

At OEM Store we understand how important your laptop can be for work, education or any number of other activities, that’s why we aim to make it as easy as possible to get your laptop repaired and back to you in as little time as possible.

Two Hour Repairs

With two hour repairs, we can get you and your laptop back in action so quickly, picking it up and dropping it off so you can focus on the things you love.

OEM or Aftermarket

Our goal is to enable you to choose what we use to repair your laptop, original or aftermarket.

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Frequently Asked Questions

Personal devices have become a central part of our lives today, so we understand that you will have questions about the repair process. These are some of the answers to the most frequently asked questions.

OEM vs. Aftermarket

At the OEM Store, only the highest quality aftermarket parts are used, this means there is virtually no difference between OEM and aftermarket parts. The best part is they are often cheaper for you! However, if you prefer we still offer OEM parts.

Water Damage

Often people are told that once water damaged a device is irreparable, however, that is not always the case. It is often more cost-effective to repair your water damaged device with us than to buy a new one.

Battery

If your phone is constantly running low on battery, it is probably time to replace your battery. This is a straightforward and affordable repair that can be performed in less than two hours.

Where are you located?

We are located in Bentleigh, Bayside. However, if you can't get to us, give us a call and our team might be able to come to you!

How Long Will it Take?

Depending on the complexity of the repair the time taken can vary from 2 to 48 hours. In rare cases it can take longer, however, you will be notified before the repair begins if this is the case.

What Is Pick Up?

At OEM Store we appreciate how busy life can get, thats why we proudly offer the option for you to get your device picked up broken, and dropped off repaired for only $20.

What Can We Repair?

We are ready to tackle almost any repair. With our extensive experience, we have now worked on almost every phone brand with most repairs being carried out successfully.

What If We Cant Fix It?

In the rare case that we can't repair your device we proudly work by a no fix no fee policy. That means if your device doesn't return fixed it will return free.

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Need More Info?

We are here to help, should you have any further questions before or after your repair we would love to hear from you and help you get your device back in action, if your in the bayside area you can even drop by and our team will be here to answer your questions!

Tel: 1800 431 512

john@theoemstore.com.au

1/825 Nepean Highway, Bentleigh, VIC, 3165

1/825 Nepean Highway,
Bentleigh, Vic,
3165