We can come to you to carefully repair your device. No matter the age or model we have the tools and expertise to carefully repair your phone at the best possible price.
Highly recommend using The OEM Store for your home IT issues. He and his techs sorted out a curly power issue after... replacing my laptop battery. Nice bloke, great price and top service. Thanks again John.read more
Fast, professional and friendly service. They picked up my phone (which was smashed beyond belief, and hadn’t been... turned on in two years) and I had it back within a few hours, delivered to my door, charged and working! Fantastic value, thank you!read more
This guy is the best. Easy to deal with, always goes out of his way and great price. Have him on speed dial for any... phone needs. Highly recommendread more
One of the best customer service experiences I've ever had.OEM were fast, honest, reasonable price, and went above... and beyond. They fixed the phone so quickly (picking up and dropping off on the same day from my home). They fixed my phone and it is now working better than ever!The issue they fixed was caused by another shop doing a dodgy job. John, the owner, wrote a report for me so that I can try and get reimbursed from the other repairer. OEM is has earned a loyal customer from the experience that I had today. They really went above and beyond.read more
I experienced exceptional customer service by John today. One quick call and John proceeded to source the part i... needed, picked up the MacBook, fixed it and returned it all within a few hours!!! Outstanding! I can not recommend him highly enough.Thank you so much John, you will be our first point of call if ever we need your services again.read more
We have used OEM Store for a number of repairs on phones and laptops for our family. John always responds very quickly... and the speedy door to door service is fantastic! There is always a fair and firm price and we’ve always been happy with the results.read more
Best phone screen repair job I've had! John has repaired 2 phones for me now and he is very professional, able to do... the job very quickly, communicates well and uses quality parts. Pickup and dropoff is also available in the area which is also a major plus. Highly recommended!read more
Very impressed with the service from John and the OEM team. Efficient, professional and affordable. Damaged iPhone 11... Pro Max was picked up, repaired and returned within 2 hours. Very happy and would confidently recommendread more
Had 2 phones fixed with OEM, excellent service each time. Fast, professional and reasonably priced. Same day service,... after hours, collect and deliver. What more could you ask for. They are my “go to” repairers!read more
John was amazing, very quick turn around, went above and beyond to repair my Samsung S21 screen. Fantastic work, smooth... pick up/delivery and fair price! Honest service, can highly recommend!read more
Took on the challenge of fixing my Apple Watch series 6 and I couldn’t be happier! Absolutely perfect job with amazing... communication along the way. These guys know what they’re doing and provide their knowledge to a great standard. Thank you again guysread more
Awesome customer experience! I had my iPhone X fixed a couple times with these guys and the service was the best I’ve... found. So many places treat you like they’re doing you a favour by fixing your phone, but the guys at OEM are as professional as it gets. Definitely coming back.read more
Really great service, John was very specific with prices and services, responded quickly and was very professional. Had... my phone picked up, repaired and dropped off in the same day. One of the few repairers who offered the true tone functionality to be restored when replacing the display. Highly recommendread more
Starting from humble beginnings OEM Store aims to give you the most options when it comes to your repairs working out exactly how we can meet your needs.
Completed Repairs
Over 2300 repairs completed.
High Satisfaction
A perfect repair every time with 3-month support and warranty.
At OEM Store we understand how important your laptop can be for work, education or any number of other activities, that’s why we aim to make it as easy as possible to get your laptop repaired and back to you in as little time as possible.
Two Hour Repairs
With two hour repairs, we can get you and your laptop back in action so quickly, picking it up and dropping it off so you can focus on the things you love.
OEM or Aftermarket
Our goal is to enable you to choose what we use to repair your laptop, original or aftermarket.
The OEM Store was absolutely great quick response, nice and easy to work with and great pricing he fixed my iPad which was smashed up and he did it within the day. Thanks, John & The OEM Store much recommended 👌👍.Anthony S.
I couldn't be happier with the job the OEM Store did to repair the badly cracked screen on my MacBook Pro. Excellent service and a very competitive price. Pick and delivery made things very convenient. Highly recommended!Nikki H.
John and the team at The OEM Store have been absolutely great in resolving all of my device repairs. I smashed my XS Max and wanted an original repair. The OEM Store did a perfect job. Highly recommend!Grace J.
Thanks to the OEM Store who fixed my iPhone's cracked screen in less than an hour. Contactless pickup and drop off from my home and he even offered an 'Elwood' discount. Talk about amazing service. Brilliant job. Highly highly recommended 😊.Christina R.
Fixed my Google Pixel 2 XL screen for a very reasonable price. It all came with a warranty which proved to be helpful when I started having issues with my proximity sensor. John took the phone back and fixed it immediately with a great attitude. I would highly recommended them.Travis S.
Frequently Asked Questions
Personal devices have become a central part of our lives today, so we understand that you will have questions about the repair process. These are some of the answers to the most frequently asked questions.
OEM vs. Aftermarket
At the OEM Store, only the highest quality aftermarket parts are used, this means there is virtually no difference between OEM and aftermarket parts. The best part is they are often cheaper for you! However, if you prefer we still offer OEM parts.
Water Damage
Often people are told that once water damaged a device is irreparable, however, that is not always the case. It is often more cost-effective to repair your water damaged device with us than to buy a new one.
Battery
If your phone is constantly running low on battery, it is probably time to replace your battery. This is a straightforward and affordable repair that can be performed in less than two hours.
Home Button
The home button is a central part of many phones, our team has been performing these repairs regularly for years now making it a quick and affordable way to give your phone a new life.
How Long Will it Take?
Depending on the complexity of the repair the time taken can vary from 2 to 48 hours. In rare cases it can take longer, however, you will be notified before the repair begins if this is the case.
What Is Pick Up?
At OEM Store we appreciate how busy life can get, thats why we proudly offer the option for you to get your device picked up broken, and dropped off repaired for only $20.
What Can We Repair?
We are ready to tackle almost any repair. With our extensive experience, we have now worked on almost every phone brand with most repairs being carried out successfully.
What If We Cant Fix It?
In the rare case that we can't repair your device we proudly work by a no fix no fee policy. That means if your device doesn't return fixed it will return free.
We are here to help, should you have any further questions before or after your repair we would love to hear from you and help you get your device back in action.
